Care Coordinator (Medical Receptionist/PSR)

BreakThrough Physical Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

At BreakThrough Physical Therapy , you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities and unmatched resources to do amazing work. Come where you can flourish!

• Full-Time (M-F)
• Pay Rate:$14-$15/HR
• Clinic: Fayetteville
• Location: Fayetteville, NC 28304

This opportunity is ideal for an individual with excellent organizational and multitasking abilities, a love for continuous learning, and a passion for helping others!

We Grow Together, We Laugh, We do Meaningful Work that Impacts Lives.

Our Full-Time Employees Enjoy these Amazing Benefits:

• Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free life and STD insurances
• Financial assistance for catastrophic life events
• New Parent Perks
• And more!

This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations , and payment collection.

• Warmly greet and welcome patients .
• C heck patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
• Pleasantly answer phones and /or direct patients and others to the appropriate area or person.
• Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
• E fficiently schedule patient appointments for both new and existing patients.
• Perform routine administrative duties in a timely manner such preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
• Complete opening / closing duties and other duties as assigned.
• D emonstrate amazing Customer Service and maintain HIPAA Compliance .

Qualifications for Care Coordinator (Medical Receptionist) Position:

• High School Diploma or GED required
• Experience in customer service or as a Medical Receptionist preferred
• Ability to operate a computer and basic office equipment
• Skill in answering a multi-line telephone system in a pleasant and helpful manner
• Must be well organized and detail-oriented

Amazing Medical Receptionists Apply Now!

EOE