Medical Front Desk Coordinator / Receptionist

Now Hiring: Medical Front Desk Coordinator

** All applicants MUST include Salary Requirements with resume for consideration **

Specialty: Medical
Schedule: Full-time

Are you passionate about providing excellent customer service and supporting a dynamic medical team? Do you thrive in an environment where flexibility and patience are key? Join our prestigious Facial Plastic Surgery practice, where we pride ourselves on delivering personalized care and world-class results to our patients.

Were looking for an experienced Medical Front Desk Coordinator, though we are also open to training a highly motivated individual who is eager to learn and grow.

Key Responsibilities:
Greeting patients and checking patients into the office
Managing telephone calls and checking call logs
Making new patient appointments and managing existing appointments Answering to new patient internet and telephone inquiries.
Checking patients in/out for their appointments.
Assisting with room flow and room turnover.
Assists with coordination of clinical schedule.
Handling patient and business correspondence.
Performing paperwork tasks regarding clinical and business documents.
Maintains general appearance, cleanliness of exam rooms.
Receives and organizes the handling of office and clinical supplies.
Attend staff meetings and offer suggestions.
Listen to others with an open mind.
Offers to help during downtime.
Exhibits professional appearance and dresses in professional clinical attire
Consistently exhibits behavior and communication skills that demonstrate a commitment to superior customer service.
Uses, protects, and discloses patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
Performs other tasks as requested by office manager or physician(s).

Qualifications:
2+ years of experience in a medical office setting is preferred (Facial Plastic Surgery experience is a plus), but we are happy to train the right candidate with a strong willingness to learn.
Strong communication skills and ability to multi-task.
Exceptional attention to detail and organization.
Proficiency in medical software and patient management systems is a plus (Patient Now)- not required
Team-oriented and people-motivated skills set required.
Working Knowledge and ability to perform basic computer skills (i.e. send and respond to emails, send and receive attachments via email) AND be proficient with office programs to include but not limited to: Microsoft Office Suite-Word, Excel, PowerPoint, Gmail, and Adobe)
Typing skills Must possess Minimum 60 WPM
QuickBooks Certification or Knowledge - Highly Desired not required
Ability to work in a fast-paced environment.
Must be adaptable and able to work with a variety of personalities. We value a positive attitude and seek someone who can effectively manage challenging interactions with patients and team members, always maintaining professionalism and respect.

Why Join Us?
Competitive salary, Retirement, Holiday Pay, and Vacation
Friendly, flexible and supportive team environment.
Opportunity to work with skilled and renowned facial plastic surgeons.
Growth and learning opportunities within a dynamic specialty.

We are willing to train the right person, so if youre motivated and eager to learn, we want to hear from you!

** All applicants MUST include Salary Requirements with resume for consideration **