Care Coordinator (Medical Receptionist/PSR)

Fitness Quest, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our Nokomis team! The ideal candidate must have medical office experience and familiarity with CPT codes.

• Clinic Location: Nokomis
• Salary: $22/Hour
• Full Time - Mon-Fri

How Fitness Quest Supports You:

• Competitive salary Employee-centric work culture from the top, down!

• Medical, dental, vision, STD, LTD insurances

• Generous PTO

• 401(k) Employer Matching

• Free Life Insurance

• Parental Perks!

• And more!

This key position is responsible for all front desk duties including providing amazing customer service, checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service

• Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care

• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents

• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

• High School Diploma/GED required.
• Prior medical receptionist and medical office experience is required, and familiarity with diagnosis and CPT codes, insurance verification, and authorizations
• MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
• Excellent telephone etiquette, pleasant personality and amazing customer service skills.
• Verbal and written communication skills; ability to clearly communicate with others.