Medical Billing Specialist/Patient Care Coordinator

  • Therapy Solutions
  • Dickinson, North Dakota
  • Full Time
Please note this is not a remote position.***

Therapy Solutions is a locally owned clinic. We provide physical, occupational, and speech therapy as well as mental health counseling, athletic training, long term care services, and occupational health. Through all these services, we strive to bring hope and healing to our community.

At Therapy Solutions we believe in the inherent dignity and worth of everyone who walks through our doors. We hope to give our clients hope and healing so they will be able to

*Take Their Life Back.*

We have an opening for a Medical Billing Specialist/Patient Care Coordinator (PCC) position. For more information about the position, please read the information below. For more information about our clinic, please visit our website at*www.therapy-solutions.net.*

SUMMARY:

The Medical Billing Specialist/PCC is responsible for undertaking a variety of financial and non-financial tasks in order to help guarantee the companys revenues. This position will work on accounts payable and receivable, verify insurance eligibility and work closely with all departments to ensure necessary information is accurate and in place for payment. The billing specialist is responsible for accurately processing and recording payments from insurance companies, businesses and clients. This position is accountable for the maintenance and accuracy of the invoicing, billing, payments and collections of the companys overall records. Additionally, this position will assist with Patient Care Coordinator duties to ensure adequate coverage of the front desk at all times.

ESSENTIAL FUNCTIONS:

*Accounts Payable and Receivable:*

- Responsible for collecting and distributing company mail daily, collects any payments received in the mail and records the payments to the correct client, invoice or business.

- Pay the company invoices by verifying transaction information, scheduling and preparing disbursements in accordance with company policy and ensuring all payments are sent on time after obtaining authorization of payment if needed.

- Obtain revenue by verifying transaction information, computing charges and refunds, preparing and mailing invoices, identifying delinquent accounts and insufficient payments.

- Collect revenue by reminding delinquent accounts or resolves account discrepancies by investigating and submitting additional documentation if needed in order to receive payment.

- Verify accounts by reconciling statements and transactions.

- Maintain accounting by posting and reconciling account transactions and maintains financial historical records by filing accounting documents.

*Occupational Health:*

- Utilize QuickBooks to enter and bill out invoices to the correct vendor for occupational health services.

- Collect the collection log folders and ensures all information is gathered; including from Health and Wellness.

- Post payments received for occupational health services and contact businesses/companies regarding any non-payments or discrepancies in payments.

- Organize and file deposit receipts as invoices are paid.

- Reconcile receipts and deposits.

- Prepare reports on delinquent accounts and customer payment profiles.

*Posting / Balancing:*

- Upload ERA(s) (electronic remittance advice) to the EMR system.

- Process EOB(s) to appropriately account for the payments made and client responsibility, review denied claims and submit to additional payers after primary payment received.

- Recognize payment discrepancies, denied, rejected or non-paid claims and submit to the appropriate person for further investigation.

- Ensure all payments are collected and posted through the various vendors utilized which includes; any insurance portals or 3 party vendors which must be logged into.

- Apply and records all payments, including; daily cash, auto payment, insurance, supply, self-pay receipts, to correct record received through the EMR system, eas pay portal, insurance, business or client payments through a variety of payment methods ensuring reconciliation of the batch.

- Edit, check and prepare payment receipts.

*Clients:*

- Verify client insurance benefits eligibility and coverage and communicate this information to clients.

- Prepare client invoices, review for accuracy and completeness and obtain any missing information. Ensures statements are mailed or via client portal on a regular basis.

- Provide necessary information to collection agencies for delinquent or past due accounts.

- Ensure all client information is up-to-date and the system is current in regard to collection status.

*Weekly Deposit / Company Monies:*

- Enter all checks and cash into the deposit book.

- Run all reports for the weeks payments which includes; insurance and credit card payments, QuickBooks total, EMR total, Deposit total and the Complete Deposit total.

- Report the deposit to owner and delivers the deposit to the bank.

- Assist with maintaining accounting ledgers by counting all company cash funds monthly, verifying accuracy and reporting any inaccuracies immediately to appropriate person.

*Patient Care Coordinator:*

- Maintain a positive and professional approach while greeting clients, visitors and guests.

- Answer inquiries and provide information to clients, visitors, the general public and other interested parties regarding Therapy Solutions.

- Will assist with administrative tasks as assigned including scheduling new and follow-up appointments (using the EMR system), receiving client payments, correspondence, filing, copying, faxing and special projects.

- Ability to follow the procedures of opening and closing the company.

- Ability to work individually or in a team; perform clerical / reception and rehab tech duties as needed to ensure adequate coverage of the front desk at all times which includes, but is not limited to; cleaning and disinfecting of exam rooms after and in-between client use, ensuring laundry is completed and rooms are stocked.

QUALIFICATIONS:

- High School Diploma or equivalent

- Associate degree or related field

- Billing experience, preferred, which includes but is not limited to:

- Knowledge of insurance guidelines including HMO / PPO, Medicare, Medicaid and other payer requirements and systems.

- Familiarity with CPT and ICD-10 and ICD-9 Coding.

- Effective communication abilities for phone contacts with insurance payers to resolve issues.

- Knowledge of medical terminology for the ability to code and bill efficiently and effectively.

Work Remotely:

No

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Employee discount

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Professional development assistance

- Retirement plan

- Vision insurance

Schedule:

- 8 hour shift

- Day shift

- Monday to Friday

- No nights

- No weekends

Work Location: In person
Job ID: 481105190
Originally Posted on: 6/13/2025

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