Administrative Assistant III - Medical Receptionist

Come and join the Bearkat community!

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.

SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information

This position is security-sensitive and thereby subject to the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information.

Requisition 202500203S Title Administrative Assistant III - Medical Receptionist FLSA status Non-Exempt Hiring Salary

This position is a pay grade 04. Please see Pay Grade Table at: .

Occupational Category Clerical Department COM Clinical Practice Division Division of Academic Affairs Open Date 07/01/2025 Open Until Filled Yes Educational and Experience Requirement

High school graduate or G.E.D. equivalent. Two years relevant clerical experience in a medical clinic or similar facility or in a related field.

Nature & Purpose of Position

Performs complex clerical and medical receptionist duties for the Sam Houston State University Physicians Clinic.

Primary Responsibilities

Performs receptionist duties in a medical office, executing complex clerical functions, and provides excellent customer service. Answers phone calls and routing them to the appropriate team members. Verifies Insurance. Schedules patient appointments and responding to various requests from staff and physicians. Greets patients and collecting payments. Provides necessary documents to patients upon arrival and during checkout, as well as answering any questions. Solves routine problems. Receives and distributing mail. Assembles and organizing materials. Utilize electronic health records and performing data entry. Verifies and maintaining files. Manages phone calls and walk-in customers. Runs standard reports. Manages medical inventory. Ensures patient and staff confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Experience with EHR/EMR systems (Electronic Health Record/Electronic Medical Record Systems). Performs other related duties as assigned.

Other Specifications

Bi-Lingual preferred for this position. Requires basic knowledge of general clerical functions. May require the ability to perform word-processing. Requires accuracy in finding files, entering facts or figures, and operation of office equipment. Strong time management and organizational skills, attention to detail, adept customer service and problem-solving skills.

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