Patient Access Coordinator

Are you a detail-oriented, customer-focused professional with a passion for healthcare administration? If so, we have an exciting opportunity for you at NSU Health in the NSU Florida Davie campus.

Job Description: As a Patient Access Coordinator, you will play a vital role in ensuring the smooth and efficient operation of our healthcare facility. Your responsibilities will include:

1. Front Desk Operations: Execute daily front desk operations, including handling financial transactions, to optimize revenue collection.
2. Appointment Scheduling: Manage patient appointment scheduling to ensure seamless patient flow and efficient business operations.
3. Data Management: Enter and review data and accounts in NSU-specific software systems.
4. Problem Solving: Address internal and external inquiries and resolve complex problems, leveraging a broad understanding of policies and procedures.
5. Leadership: Take a lead role in training and monitoring clinic staff as needed.
6. Insurance Verification: Verify and process all accepted insurance plans.
7. Coordination: Collaborate with labs and physicians to manage authorizations and referrals for specialists.
8. Additional Duties: Perform other duties as assigned, contributing to the overall success of the healthcare facility.

Qualifications:

• Previous experience in healthcare administration or a related field.
• Excellent organizational and problem-solving skills.
• Strong communication and interpersonal abilities.
• Familiarity with healthcare software systems is a plus.
• A commitment to delivering high-quality patient care.

Why Join Us?

• Competitive compensation and benefits package.
• An opportunity to work in a dynamic and supportive healthcare environment.
• Be part of a team dedicated to improving the health and well-being of our community.

Required Experience:

High School Diploma and two (2) years of customer service / administrative experience in an office environment. --OR-- Associate's Degree and one (1) year of customer service / administrative experience in an office environment.

Preferred Qualifications:

1. Bilingual: Spanish/English; Creole Haitian/English.
2. Experience with Electronic Medical Record system.

If you are ready to make a meaningful impact in healthcare and be part of the NSU Health team, we encourage you to apply for the Patient Access Coordinator position.