Care Coordinator (Medical Receptionist/PSR)

XCEL Physical Therapy, a member of the Confluent Health family, is looking for a PART TIME Front Desk Medical Receptionist to join our team!

• PART-TIME (20-25 Hours/WK)
• Schedule: Monday through Thursday: 1 pm to 6:30 pm
  Friday: 1 pm to 5:30 pm
• Pay Rate: ~$15-$16/Hour
• Clinic Location: Fairborn, Vandalia, OH

How Xcel Supports You:

• 401(k) Employer Matching for Part Time Employees!

You’ll Achieve Success By:

• Managing front desk operations , including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

• Verifying insurance coverage , processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.

• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.

• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Requirements:

• High School Diploma/GED required

• Basic office and customer service skills

• Previous experience in a similar role desired but not required