Patient Care Coordinator/ Engager

Our Mission: "Helping People Hear Better"

Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.

Club: Sam's Club in Springdale, AR

Hours: Full time/ Tuesday-Saturday 9am-6pm

Pay: $18+/hr

What you will be doing:
Share our passion of giving the gift of hearing by locating people who need hearing help
Directing members to our hearing aid center inside the store
Interacting with Patients to set them up for hearing tests and hearing aid purchases
Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
30-50 outbound calls daily.
Promote all Lucid Hearing products to members with whom they engage.
Educate members on all of products (non hearing aid and hearing aid) when interacting with them
Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.

What are the perks and benefits of working with Lucid Hearing:

• Medical, Dental, Vision, & Supplemental Insurance Benefits
• Company Paid Life Insurance
• Paid Time Off and Company Paid Holidays
• 401(k) Plan and Employer Matching
• Continual Professional Development
• Career Growth Opportunities to Become a LEADER
• Associate Product Discounts

Who you are:

• Willingness to learn and grow within our organization
• Sales experience preferred
• Stellar Communication skills
• Business Development savvy
• Appointment scheduling experience preferred
• A passion for educating patients with hearing loss
• Must be highly energetic and outgoing (a real people person)
• Be comfortable standing multiple hours

We are an Equal Employment Opportunity Employer.