Medical Billing Assistant

The Medical Billing Assistant is primarily responsible for filing insurance claims, patient billing, and collecting payments for services rendered. This position also assists in organizing and maintaining the Customer/Patient Credit Card System.The following functions represent the duties performed by the position, but are not meant to be all-inclusive or prevent other duties from being assigned when necessary:

ESSENTIAL JOB FUNCTIONS (100% of Time):

1. Review and Process Electronic Super Bills (ESB).
2. Sets up vendor billing in Patagonia Health and coordinates with the vendors.
3. Prepares and mails out vendor billing statements.
4. Prepares and mails outpatient billing statements.
5. Performs all responsibilities to meet the timely filing of insurance claims and other sensitive requirements.
6. Initiates pursuit of accurate knowledge of billing requirements independent of direction.
7. Prepares batch deposit information for accountants for revenue received, such as credit card payments, private insurance checks, SSI checks, and money collected from vendors and patient billing statements.
8. Co-administrator of the TransFund Customer/Patient Credit Card System, including all activities related to the system, including the batch deposits for the EFT payments received from the credit card companies.
9. Cross-trains with other staff as a backup for Medicaid and Medicare billing and other reporting functions.
10. Completes required training in support of the duties and responsibilities of this position.
11. Other duties as assigned, including those required to fulfill activities in support of public health emergency operations.

Education: High School Diploma or GED required.

Experience:

• Three or more years of medical billing experience required.
• One or more years of experience in utilizing spreadsheets and word processing software to keep records required.
• Experience with insurance, insurance coding, and medical accounting procedures and programs preferred.
• Experience in public health or health-related field, including familiarity with medical terminology.

Skills:

• Understanding of financial accounting systems, billing systems, reporting tools, and related procedures and software used for recording and reporting business transactions.
• Strong knowledge of Medicare, Medicaid and private insurance billing.
• Ability to solve practical problems, accurately interpret instructions, and perform mathematical calculations involving fractions, decimals, and percentages.
• Good interpersonal, customer service, multi-tasking, and satisfaction-oriented skills are highly essential.
• Good administrative and analytical thinking skills.
• Excellent proofreading skills.
• Communicates agency billing procedures and results clearly and concisely.
• Ability to follow oral and written directions and work effectively with others.
• Proficient in Microsoft Office Word, Excel, and Outlook.
• 10-key calculator by touch, data entry, and word processing skills.

Licenses: Certified Medical Billing and Coding Professional or Certified Professional Coder Preferred INTERNAL AND EXTERNAL WORKING RELATIONSHIPS:

• Frequent internal contact with Department personnel, primarily the Community Health Division.
• Frequent external contact with the Oklahoma State Department of Health.
• Frequent external contact with HMOs, Oklahoma Health Care Authority and other insurance sources.
• Frequent external contact with the Tulsa County Clerks Office and the Treasurers Office.

PHYSICAL EFFORT: May be asked to lift materials, boxes of records, and equipment weighing up to 25-30 pounds. Some stooping, bending, and squatting may be required when retrieving files. Repetitive computer and telephone use. Sitting for long periods of time.

SUPERVISORY RESPONSIBILITY/ACCOUNTABILITY:
Direct Supervision None
Indirect Supervision None
Budget/Money/Material cash collections and patient accounts receivable
Reports to Chief Financial Officer
Work Location On-site

WORKING CONDITIONS: Position will be located at the THD James Goodwin Health Center. Working in a typical office environment.

SPECIAL REQUIREMENTS:

• Must maintain THD record confidentiality including compliance with HIPAA regulations.
• Must possess the ability and willingness to perform work-related travel.

FLSA Status: Non-Exempt