Patient Care Coordinator

Search Filters Location Time Type Job Category More Search for Jobs page is loaded 521 JOBS FOUND Jump to selected job details CAT Repair Solution Site Auto Appraiser locations US Telecommuter posted on Posted 11 Days Ago R69518 Perfil tecnico para el Area de Maritimo y Transportes (Murcia) locations 6 Locations posted on Posted 30 Days Ago R71231 Especialistas en Medioambiente - Barcelona y Madrid locations 2 Locations posted on Posted 30+ Days Ago R71196 Surety Bond Desk Adjuster locations Telecommuter TX posted on Posted 30+ Days Ago R70864 Property Desk Adjuster - Dallas, TX. locations 2 Locations posted on Posted 30+ Days Ago R70712 Commercial Property Claims Desk Adjuster - Remote after training locations 2 Locations posted on Posted 30+ Days Ago R70705 Rec Marine Adjuster locations 4 Locations posted on Posted 30+ Days Ago R70708 Property Adjuster - Sheffield/Lincoln locations Lincoln posted on Posted 30+ Days Ago R66246 Junior Claims Handler Multibranche locations Hoogeveen posted on Posted Today R70678 Rekenkundig Expert locations 2 Locations posted on Posted Today R65324 Patient Care Coordinator locations Telecommuter FL posted on Posted Yesterday R72233 Claims Examiner - General Liability - Public Entity Exp. Required locations 2 Locations posted on Posted Yesterday R72236 Claims Representative - Workers Compensation | Jurisdiction: IL, IN, KS, MI, MO, NE, WI and MN | Licensing: Required locations Telecommuter MI posted on Posted Yesterday R72142 Case Coordinator locations Telecommuter OH posted on Posted Yesterday R72241 Workers Compensation Claims Examiner | NJ, PA, VA, DE Jurisdictions locations Marlton, NJ posted on Posted Yesterday R71032 VP Strategic Project Manager locations 30 Locations posted on Posted Yesterday R72077 Future Medical Claims Adjuster locations Concord, CA posted on Posted Yesterday R69197 Service Center Representative - Summer Student locations CAN-Telecommute-ON posted on Posted Yesterday R72229 Service Center Representative - Summer Student locations CAN-Telecommute-ON posted on Posted Yesterday R72230 Service Center Representative - Summer Student locations CAN-Telecommute-ON posted on Posted Yesterday R72231 1 2 3 4 5 1 - 20 of 521 jobs Return to selected search result Patient Care Coordinator Apply locations Telecommuter FL time type Full time posted on Posted Yesterday job requisition id R72233 By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Patient Care Coordinator PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes. Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status. Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner. Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system. Assigns new claims to the appropriate claims handler. Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. College courses preferred Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred. Skills & Knowledge Knowledge of medical terminology Understanding of claims management Excellent oral and written communication skills PC literate, including Microsoft Office products Strong organizational skills Good interpersonal skills Ability to multi task in fast paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. About Us Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com Read More Search Filters Location Time Type Job Category More Search for Jobs page is loaded 521 JOBS FOUND Jump to selected job details CAT Repair Solution Site Auto Appraiser locations US Telecommuter posted on Posted 11 Days Ago R69518 Perfil tecnico para el Area de Maritimo y Transportes (Murcia) locations 6 Locations posted on Posted 30 Days Ago R71231 Especialistas en Medioambiente - Barcelona y Madrid locations 2 Locations posted on Posted 30+ Days Ago R71196 Surety Bond Desk Adjuster locations Telecommuter TX posted on Posted 30+ Days Ago R70864 Property Desk Adjuster - Dallas, TX. locations 2 Locations posted on Posted 30+ Days Ago R70712 Commercial Property Claims Desk Adjuster - Remote after training locations 2 Locations posted on Posted 30+ Days Ago R70705 Rec Marine Adjuster locations 4 Locations posted on Posted 30+ Days Ago R70708 Property Adjuster - Sheffield/Lincoln locations Lincoln posted on Posted 30+ Days Ago R66246 Junior Claims Handler Multibranche locations Hoogeveen posted on Posted Today R70678 Rekenkundig Expert locations 2 Locations posted on Posted Today R65324 Patient Care Coordinator locations Telecommuter FL posted on Posted Yesterday R72233 Claims Examiner - General Liability - Public Entity Exp. Required locations 2 Locations posted on Posted Yesterday R72236 Claims Representative - Workers Compensation | Jurisdiction: IL, IN, KS, MI, MO, NE, WI and MN | Licensing: Required locations Telecommuter MI posted on Posted Yesterday R72142 Case Coordinator locations Telecommuter OH posted on Posted Yesterday R72241 Workers Compensation Claims Examiner | NJ, PA, VA, DE Jurisdictions locations Marlton, NJ posted on Posted Yesterday R71032 VP Strategic Project Manager locations 30 Locations posted on Posted Yesterday R72077 Future Medical Claims Adjuster locations Concord, CA posted on Posted Yesterday R69197 Service Center Representative - Summer Student locations CAN-Telecommute-ON posted on Posted Yesterday R72229 Service Center Representative - Summer Student locations CAN-Telecommute-ON posted on Posted Yesterday R72230 Service Center Representative - Summer Student locations CAN-Telecommute-ON posted on Posted Yesterday R72231 1 2 3 4 5 1 - 20 of 521 jobs Return to selected search result Patient Care Coordinator Apply locations Telecommuter FL time type Full time posted on Posted Yesterday job requisition id R72233 By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Patient Care Coordinator PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes. Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status. Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner. Enters verbal and written application information that meets both the internal and external customer's requirements accurately into the claims management system. Assigns new claims to the appropriate claims handler. Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing High school diploma or GED required. College courses preferred Experience One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred. Skills & Knowledge Knowledge of medical terminology Understanding of claims management Excellent oral and written communication skills PC literate, including Microsoft Office products Strong organizational skills Good interpersonal skills Ability to multi task in fast paced environment Ability to support multiple clients across communication channels and utilize multiple systems simultaneously Ability to work in a team environment and/or independently Ability to meet or exceed Performance Competencies WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. About Us Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com Read More