Medical Office Assistant

Title Medical Office Assistant About the Organization Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities. We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Fundraising, Human Resources, IT, Finance, Marketing, and Nursing. When you join us, you can expect a true focus on work-life balance, rewarding career, competitive salaries, and comprehensive benefit programs. Some of our benefits include: generous paid holidays, vacation, and sick time; Employee Assistance Program, excellent health & pension plans; Public Student Loan Forgiveness program; and wide array of training and staff development opportunities to earn on-site CEUs. Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.

To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org. For frequently asked questions, please click here: Req Number MED-26-00007 Location IBHS Mercer - EISS (Hamilton, NJ) Full-Time/Part-Time Full-Time Number of Openings 1 Category Medical / Nursing Description

JOB SUMMARY:

The medical assistant will provide clients with health care navigation in the community within the CCBHC/BHH/Virtual exam room model. The medical assistant will provide structured advocacy, social support, and navigation to high-risk patients in order to help them reach their health goals. The medical assistant will work closely with medical providers, primary care teams, and social services agencies to provide short term care coordination and connection to resources for clients in efforts to improve their health and general well-being through education and provision of coordination of care and services.

Requirements

• Responsible for creating connections between vulnerable populations and the health care system, facilitating the coordination and transition of care for clients,
• Assists with enrollment in programs and benefits for which clients are eligible
• Encourages cultural competence among health care professionals serving vulnerable populations,
• Builds capacity within the clinic and the community to address health issues and serves as an advocate for vulnerable populations within the health care system and the community at large.
• Responsible for delivering case management/counseling services for clients and families with an emphasis on navigating the crisis system and linking clients to long-term services.
• Greet and room patients at various sites, including virtual exam rooms, and in home/community
• Obtain and document patient medical history, vital signs, current medications, medication dosage and frequency, patient allergens in EHR
• Responsible for scheduling and resolving of Dr. Appointments and follow up appointments in coordination with administrative staff
• Assist with retrieval of collaborative client care documents from community partners/client consents/medication refills
• Educates and advises patients on specified medical issues within established parameters
• Data entry of CCBHC client measures into clinical record
• Assist with medication prior authorizations
• Maintain accurate and strict confidentiality of patient information in electronic and/or manual systems as established by the appropriate protocols, regulations, and policies.
• Contacts and/or meets with eligible patients to enroll them in the program
• Performs, when possible, appropriate Social Determinants of Health Screening
• Documents all interactions with patients and potential patients in electronic system(s), as directed
• Analyzes health system data to identify patients who are at eligible for the program
• Acts as a Liaison between staff, to facilitate care management activities
• Accesses and runs reports to facilitate data collection for program operations and evaluation
• Prepares reports and documents as needed or requested
• Attends regular team meetings, both internal and external
• Maintains privacy of Protected Health Information as required by law and CC policy
• Performs other duties as reasonably assigned by Director of Crisis Services

Position Requirements

MINIMUM QUALIFICATIONS:

• Good knowledge of the resources of the Trenton community
• Excellent interpersonal skills with ability to communicate, verbally and in writing, and interact effectively with individuals from diverse groups regardless of race, sex, age, and/or sexual orientation and members of under-resourced communities.
• Must enjoy working as part of a team.
• Ability to carry out written and oral instructions
• Comfortable with computer data entry
• Data collection/management/analysis
• Excellent computer skills

Required:

• NJ Medical Assistant Graduate/certificate eligible
• CPR Certification
• Bilingual Spanish Preferred
• Drivers abstract must be in good standing.

Exempt/Non-Exempt Non-Exempt Weekly Work Hours 40 Proposed Salary $18-$20/hr Schedule TBD

This position is currently accepting applications.

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