Education
High school diploma or equivalent required
Associates or Bachelors degree preferred (Health Information Management, Business, or related field)
Experience
Minimum of two (2) years experience in healthcare coding, billing, patient accounting, or revenue
cycle operations
Hospital or physician billing experience preferred
Certifications (Required)
CPC, CCS-P, CCSP, or equivalent coding certification
Certification required within 6 months of hire date
SKILLS, EXPERIENCE AND LICENSURE:
Knowledge of ICD-10, CPT, HCPCS, HCFA-1500, and professional billing practices
Knowledge of Local Coverage Determinations and National Coverage Determinations (LCD/NCD)
medical necessity requirements
Knowledge of regulatory and third-party payer requirements
Professionalism in interpersonal communication skills with physicians, colleagues, and ancillary
departments required
The ability to organize, prioritize, analyze, and implement daily tasks; must be a self-starter
The ability to handle multiple responsibilities and tasks in stressful situations
The ability to maintain confidentiality; knowledge of HIPAA laws
Proficiency with billing systems, specifically Epic
DUTIES AND RESPONSIBILITIES:
Physician Coding & Documentation Integrity
Review physician medical records to extract and assign appropriate ICD-10, CPT, and HCPCS codes
for professional billing.
Maintain knowledge of Local and National Coverage Determinations (LCD/NCD), payer policies, and
regulatory changes.
Comply with internal coding standards, government regulations, and third-party payer requirements.
Billing & Accounts Receivable Management
Process professional claims accurately and timely in accordance with payer-specific guidelines.
Correct and resubmit rejected, denied, or pending claims; follow up with insurance carriers to ensure
timely payment.
Analyze remittances and explanation of benefits (EOBs) to determine appropriate payment application, adjustments, or patient responsibility. Assist with internal and external payer and compliance audits Assign and track follow-up dates to prevent timely-filing issues. Other Responsibilities Maintain accurate documentation and notes in billing system. Work assigned account work queues daily to ensure timely resolution. Respond to written and electronic correspondence within required timeframes. Adhere strictly to HIPAA, organizational ethics standards, and corporate compliance policies. Maintain confidentiality of all patient and financial information. Demonstrate ethical and professional conduct in all interactions. Assist coworkers and departments as needed. Maintain flexibility to support multiple functional Revenue Cycle areas. Perform additional duties as assigned by management.