Health Information Specialist I

Health Information Specialist I

6619

Watertown, NY 13601

Full-time regular

Now

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Hybrid| Watertown, NY | Full-Time | 8hr shifts EST

Position Overview

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Watertown, NY This is a hybrid role, combining on-site, patient-facing responsibilities with remote work as business needs allow.

This role plays a critical part in ensuring the timely, accurate, and compliant handling of medical record requests. It is ideal for someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare organization.

Key Responsibilities

Responsibilities include, but are not limited to:

Serve as the front desk point of contact for patient walk-ins requesting medical records or releases

Provide phone support to patients, providers, and authorized requestors

Process Release of Information (ROI) requests accurately and timely

Fax, scan, and manage incoming and outgoing medical record requests

Burn medical images to CDs and share images electronically as required

Support client relationship management through professional communication

Assist with reporting and administrative duties such as data entry and email

Ensure compliance with HIPAA, privacy regulations, and facility policies

Training & Onboarding

VROI training provided

On-the-job, onsite training during the first 30 days

Skills

Strong customer service and communication skills

Comfortable working in a patient-facing, front desk environment

Detail-oriented with the ability to manage confidential information

Reliable, punctual, and professional

Ability to multitask and work independently

Benefits & Growth Opportunities

Full-time benefits, including:

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off, including major holidays

Hybrid work environment with opportunities for growth and advancement within the company

Qualifications

High School Diploma or GED required

Must be 18 years of age or older

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is:

$16.50$19.69 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.