Medical Assistant - Medical Scheduler

Medical Assistant Medical Scheduler
Baltimore, Maryland
Pay From: $21 per hour

MUST:
Certified Medical Assistant (CMA) certification required
Minimum of 2 years of medical scheduling experience required
Prior transplant, specialty care, surgical, or hospital-based scheduling experience strongly preferred
Knowledge of medical terminology and clinical workflows
Experience with EMR/EHR systems
Strong attention to detail and ability to manage multiple priorities Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced, team-oriented environment

DUTIES:
We are seeking a highly organized and patient-focused Transplant Clinical Scheduler / Certified Medical Assistant (CMA) to join our growing transplant team. This role is ideal for a healthcare professional with strong medical scheduling experience who also possesses hands-on clinical knowledge as a Certified Medical Assistant.
The ideal candidate will thrive in a fast-paced clinical environment, demonstrate exceptional communication skills, and play a key role in coordinating patient care throughout the transplant process.
Key Responsibilities

• Coordinate and schedule transplant-related appointments, procedures, consultations, and follow-up visits
• Manage complex provider schedules across multidisciplinary transplant teams
• Communicate with patients regarding appointments, testing requirements, and pre/post-transplant care coordination
• Verify and update patient demographics, insurance information, and medical records
• Assist with patient intake, vital signs, and clinical documentation as needed
• Support physicians, nurses, and clinical staff with day-to-day administrative and clinical workflow
• Coordinate referrals, authorizations, and outside medical records requests
• Ensure timely communication between patients, providers, laboratories, and specialty departments
• Maintain HIPAA compliance and confidentiality of patient information
• Provide exceptional customer service and compassionate support to transplant patients and families

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act.