Medical Scheduler

Medical Scheduler (Healthcare Call Center) - Albuquerque, NM

Pay: $17-$19/hour (DOE)

Location: Albuquerque, NM (Onsite)

Schedule: Full-time, Monday-Friday (daytime hours)

About the Opportunity

We're a third-party recruiting partner hiring for a confidential healthcare organization in Albuquerque, NM seeking a Medical Scheduler to support a busy patient access team. This role is ideal for someone who enjoys a fast-paced environment, has strong phone skills, and can confidently manage inbound and outbound calls while keeping patient scheduling accurate and organized.

What You'll Do

• Answer high-volume inbound calls from patients and clinic teams to schedule appointments
• Make outbound calls to confirm appointments and provide pre-visit information
• Schedule services and coordinate calendars across departments
• Update and verify patient demographics and appointment details in the system
• Support referral workflows and communicate with internal teams
• Maintain accuracy, professionalism, and confidentiality while meeting productivity expectations

What We're Looking For

• 1+ year of scheduling, call center, patient access, or medical office experience preferred
• Strong phone presence and ability to handle both inbound and outbound calls
• Detail-oriented, organized, and able to multitask
• Comfortable working in a fast-paced, high-volume environment

Why This Role

• Competitive pay: $17-$19/hour
• Stable weekday schedule
• Opportunity to grow within healthcare administration

Pay Details: $17.00 to $19.00 per hour

Search managed by: Gabrielle Hernandez

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.