Medical Office -Front Desk Receptionist

Overview

This position serves as the front office point of contact for business ancillary service locations and is responsible to ensure timely and accurate responses to the client requests. Individual is responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.

Responsibilities

• Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
• Manages and facilitates patient scheduling, intake, check in processes
• Responsible for completing benefit verifications timely and accurately
• Responsible for ensuring charges and documentation are completed timely and delivered to the client
• Responsible for point of service (e.g. copay) collection
• Keeps clinic stocked appropriately as needed

Qualifications

Minimum Education

Required:

• High School diploma or equivalent

Preferred:

• Minimum Experience

Required:

• 1 or more years in an administrative position
• Preferred:
• Previous health care office experience
• Previous medical billing and coding
• Knowledge of benefit verification and authorization

Knowledge Skills and Abilities

• The ability to communicate effectively and professionally
• Proficient with Microsoft Office Suite
• Bilingual language skills in some clinics preferred

Virtual Employee?

No

ReqID 2026-29656

Job Locations US-WI-Johnson Creek

Job Category Outpatient Rehab - Clinical Support Staff

Pay Class Full Time