Front Office Assistant (Receptionist)

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Front Office Assistant (Receptionist) - Valley Health Services, Adult Office - Fill-Time

Family & Community Services, Inc. - Warren, OH

Posted: 5/14/2026 - Expires: 8/13/2026

Job ID: 293415441

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Job Description

Front Office Assistant (Receptionist)

Job Details

Job Type

Full-time

Warren, OH Valley Health Services

Description

$17.00/hour

Full Time (40 hours/week)

GENERAL STATEMENT OF DUTIES: To support Valley Health Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately.

ESSENTIAL RESPONSIBILITIES:

1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately.

2. Ensure that all required intake, financial and clinical forms are obtained at client's first appointment.

3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments.

4. At each client visit:

Have client fill out client information form

Collect co-pay/insurance deductible from client

5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible.

6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client's electronic record.

7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards.

8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements.

9. Other duties as assigned.

Requirements

QUALIFICATIONS: Must be able to meet agency requirements for criminal back ground check

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High school diploma or GED preferred.

MINIMUM EXPERIENCE REQUIREMENTS: Prior clerical experience preferred.

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Job Summary

Employment Type:

Full Time Employee

Job type:

Regular Employment

Skill Based Partner:

No

Education Level:

No school grade completed

Work Days:

Mon, Tue, Wed, Thu, Fri

Job Reference Code

N/A

Salary

$0.00 - $17.00 /hour

Licenses / Certifications:

N/A

Display Recommended WorkKeys

Recommended WorkKeys:

Applied Math: 5

Graphic Literacy: 4

Workplace Documentation: N/A

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