Patient Access Representative- 24hrs/Fri

The Patient Access Services Representative is responsible for performing various duties involved in admitting in-patients, out-patients, emergency patients, and clinic patients. This includes cashiering and pre-certification verification, acting as a custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing, or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics.

MINIMUM REQUIREMENTS:

High school diploma or equivalent required

One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting; patient access services experience preferred.

Familiarity with and understanding of hospital admissions, patient account systems, and major health insurers and general coverage issues preferred

Previous cashiering experience preferred

Demonstrated typing proficiency, personal computer, and CRT experience required; Enterprise Scheduling System experience preferred

Demonstrated interpersonal, oral and written communication skills required

Schedule:
Friday, Saturday, Sunday 7am-3:30pm. Rotating Holidays

ESSENTIAL JOB FUNCTIONS:

Interview incoming patients, or their representative, to obtain all pertinent and financial information required for the proper preparation of all forms and records. Obtain required signatures on the financial agreements form.

Perform admitting duties and register patients via hospital computer system. Enter daily orders/charges via the Order Entry System on each outpatient and inpatient as required. Receive orders from patient care units and respond accordingly.

Assign patients to a room based on diagnosis, precautions, and type of accommodations available or requested. Escort or arrange to have patient transported to appropriate room. Transfer and discharge patients as requested by Nursing Service.

Perform scheduling duties. Receive referral information from patients, physicians, and therapists. Schedule patients according to current systems and keep all systems and involved parties up to date throughout each day. Track... For full info follow application link.

It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.

Cooley Dickinson Health Care embraces diverse skills, perspectives and ideas, and encourages people of color, veterans, people with disabilities, LGBTQ candidates, and people from other underrepresented groups to apply.