Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
Location: Northampton, MA
Work Model: Hybrid l (Onsite requirement, one day per week)
Schedule: Monday-Friday | 8:00 AM - 4:30 PM | EST
Status: Full-Time

Position Overview
We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Northhampton. This is a hybrid role, combining on-site, patient-facing responsibilities with remote work as business needs allow.
This role plays a critical part in ensuring the timely, accurate, and compliant handling of medical record requests. It is ideal for someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare organization.
Key Responsibilities
Responsibilities include, but are not limited to:
Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
Provide phone support to patients, providers, and authorized requestors
Process Release of Information (ROI) requests accurately and timely
Fax, scan, and manage incoming and outgoing medical record requests
Burn medical images to CDs and share images electronically as required
Support client relationship management through professional communication
Assist with reporting and administrative duties such as data entry and email
Ensure compliance with HIPAA, privacy regulations, and facility policies
Training & Onboarding
DHISC training provided
On-the-job, onsite training during the first 30 days
Skills
Strong customer service and communication skills
Comfortable working in a patient-facing, front desk environment
Detail-oriented with the ability to manage confidential information
Reliable, punctual, and professional
Ability to multitask and work independently
Benefits & Growth... For full info follow application link.

We are committed to building a diverse team of Datavanters where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.