Job DetailsJob Location: Southminster - Charlotte, NC 28210Position Type: Full TimeEducation Level: 2 Year DegreeJob Shift: DayJob Category: Health CareOur Medical Office Assistant Benefits Include:
Up to 6% matching on our 403B retirement plan
Medical/ Dental/ Vision/ LIFE/ Short Term and Long Term Disability (for FT team members)
Free Employee Assistance Program
Generous PTO for FT Team Members
Onsite Team Member Meal Benefit
Team Member On-site fitness, consignment and pharmacy
Bi-weekly pay-direct deposit
Medical Office Assistant Essential Functions/Duties and Responsibilities:
Schedule entry and neighborhood assignment communication, Long Term Care Insurance Claims.
Ancillary Services Coordination, Assists with phone communication and scheduling of consultations.
Preparation of reports as directed. Updating resident records; receiving and routing of admission paperwork to neighborhoods; scanning attachments (Kno2/MatrixCare), gathering data for QAPI, chart audits, keeping of the Nursing Administration Office, fax, phone, office supplies.
Medical supply charge reconciliation, inventory control, and invoicing.
Other duties as needed and as assigned by the DON
QualificationsExperience required:
Five or more years experience in a long-term care setting; three years of office administrative/supervisory experience; or an equivalent combination of experience sufficient to successfully perform the essential duties of the position.
Specific skills, knowledge and abilities required:
Excellent computer skills with Outlook, Word, and Excel; Working knowledge of office administrative practices including use of equipment; basic mathematical computations, accounting and record keeping; corresponding formatting; exemplary customer satisfaction skills, including effective interaction with the public, residents and community staff, both in person and telephone/email, etc.
Up to 6% matching on our 403B retirement plan
Medical/ Dental/ Vision/ LIFE/ Short Term and Long Term Disability (for FT team members)
Free Employee Assistance Program
Generous PTO for FT Team Members
Onsite Team Member Meal Benefit
Team Member On-site fitness, consignment and pharmacy
Bi-weekly pay-direct deposit
Medical Office Assistant Essential Functions/Duties and Responsibilities:
Schedule entry and neighborhood assignment communication, Long Term Care Insurance Claims.
Ancillary Services Coordination, Assists with phone communication and scheduling of consultations.
Preparation of reports as directed. Updating resident records; receiving and routing of admission paperwork to neighborhoods; scanning attachments (Kno2/MatrixCare), gathering data for QAPI, chart audits, keeping of the Nursing Administration Office, fax, phone, office supplies.
Medical supply charge reconciliation, inventory control, and invoicing.
Other duties as needed and as assigned by the DON
QualificationsExperience required:
Five or more years experience in a long-term care setting; three years of office administrative/supervisory experience; or an equivalent combination of experience sufficient to successfully perform the essential duties of the position.
Specific skills, knowledge and abilities required:
Excellent computer skills with Outlook, Word, and Excel; Working knowledge of office administrative practices including use of equipment; basic mathematical computations, accounting and record keeping; corresponding formatting; exemplary customer satisfaction skills, including effective interaction with the public, residents and community staff, both in person and telephone/email, etc.
Job ID: 522640303
Originally Posted on: 5/27/2026
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