Medical Records Assistant

Looking for a stable, professional office career closer to home? Skip the long commute and build a meaningful career right here in our community.

Methodist Hospital Hill Country is seeking a reliable, detail-oriented Medical Records Clerk to join our Health Information Management (HIM) team. If you are highly organized, comfortable with computers, and take pride in doing a job right the first time, we want to train you!

No prior healthcare experience is required. While a background in medical records or office administration is a plus, we provide full, paid training and state certification support for the right candidate.

Job Summary and Qualifications

As a Medical Records Clerk, you are the backbone of our patient data organization. You will work independently within a supportive team environment to ensure patient records are accurate, complete, and securely processed.

Document Management & Digital Filing

• Keep Us Organized: Retrieve discharged medical records from hospital departments daily to ensure no paperwork is left behind.

• Go Digital: Sort, label, scan, and digitize hardcopy records into our electronic system (Meditech Expanse).

• Quality Control: Review digital files to make sure they are clearly categorized, easy for doctors to find, and compliant with privacy laws (HIPAA).

Workflow Support & Problem Solving

• Track Down Missing Info: Review unbilled patient accounts to find missing or incomplete documentation, solving formatting puzzles so billing can go through smoothly.

• Team Collaboration: Partner with coding and other hospital departments to clear up record errors rather than just passing the problem along.

• Department Support: Assist with tracking incomplete records for physicians and serve as a reliable point of contact for the office when leadership is steps away.

Patient, Family, and Birth Registry Support

• Help Our Patients: Assist patients in person or over the phone with their medical record requests, guiding them through the privacy release forms with patience and professionalism.

• Welcome New Babies: Step into a rewarding, specialized role by safely interacting with new parents to collect birth information and guide them through state Birth Certificate and Acknowledgment of Paternity (AOP) paperwork with sensitivity and care.

What We Are Looking For (Qualifications)

• A High School Diploma or GED preferred.

• Comfortable with technology, typing, and following step-by-step digital processes.

• An eye for detailsomeone who enjoys organizing, double-checking their work, and maintaining consistency.

• Great communication and people skills, especially when handling sensitive conversations or helping people who are unfamiliar with hospital processes.

• Willingness to complete a paid state certification and exam for birth certificate processing and notarization (all training and fees are covered by us!).

• Prior experience in an office setting, customer service desk, or handling confidential information is a plus, but not required!

Benefits

Methodist Hospital Hill Country, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Records Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.