Patient Care Coordinator (Dermatology)

We are seeking a professional, high-energy, and detail-oriented Patient Coordinator to join our team. As the first point of contact, you will play a crucial role in delivering an exceptional patient experience, managing daily clinic operations, and driving practice growth through effective communication and product education. This position will be supporting a large Dermatology practice and will pay up to $19/ hour. If you are interested, please apply!

salary: $39,000 - $39,520 per year
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Answer incoming calls and welcome patients with a professional, friendly demeanor.
• Qualify the practice during patient inquiries and actively convert phone calls into consultations.
• Respond to all incoming emails promptly within a 4-hour window.
• Maintain a working knowledge of all offered treatments and skincare products to confidently educate patients and promote retail sales.
• Manage patient loyalty and rewards programs, including Alle and Aspire.
• Appointment Management: Schedule and coordinate patient appointments efficiently.
• Check-In/Check-Out: Verify and update patient demographics upon arrival; manage the checkout process seamlessly.
• Collect deposits and payments for services rendered during office visits or at the time of scheduling.
• Process product purchases through the POS system and perform opening/closing duties, including daily financial reconciliation.
• Assist with monitoring, physically counting inventory, and shipping skincare products to patients as needed.

Skills

Patient Care Coordination

Incoming Call

Patient Scheduling

EMR

Greeting Patients

Patient Support

HIPAA

Maintaining Calendars

Organization

Answering Phones

Multi-tasking

Oral Communication

Check Out

Check In

Qualifications

Years of experience: 3 years

Experience level: Experienced

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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.