Patient Care Coordinator Plastics (102997)

Job DetailsJob Location: Overland Park-135th - Overland Park, KS 66223Position Type: Full TimeSalary Range: $25.00 - $30.00 HourlyJob Category: Business DevelopmentSECTION 1: Job Summary (Summary of the basic functions of the position)

Coordinate and manage the front office of a busy plastic surgeon while working with other departments

such as clinical, front desk and scheduling to ensure high quality patient care.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

Interact with patients online or on phone to schedule them for appointments

Maintains thorough understanding of clinic scheduling protocols

Follow up with patient inquiries via phone or online

Provide general information regarding services and products available

Precertify all ASC procedures

Ensure that all appointment documentation is appropriate for the visit (such as self-pay, insurance, work comp, etc)

Support and assist front desk staff during the check in process

Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.

Performs other duties that may be necessary or in the best interest of the organization

QualificationsSECTION 3: Experience Requirements

3 years work experience in a Patient Care Coordinator role or similar

SECTION 4: Knowledge, Skills and Abilities Requirements

Detail oriented, professional attitude, reliable

Management and organizational skills to support the leadership of this function

Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations

Interpersonal skills to support customer service, functional, and team mate support needs

Able to communicate effectively in English, both verbally and in writing

Mathematical and/or analytical ability for basic to intermediate problem solving

Basic to intermediate computer operation

Proficiency with Microsoft Excel, Word, and Outlook

Specialty knowledge of systems relating to job function

Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.

Benefits:

Medical, Dental, & Vision

401k

PTO & Paid Holidays

Company Paid Life Insurance

Employee Perks Program