Bilingual Medical Scheduler Bedford, NH $24$25/hr Full-Time In-Office

Spanish Speaking / Bilingual Required

We are seeking a highly organized and customer-focused Bilingual Medical Scheduler to join our growing healthcare team in Bedford, New Hampshire.

This role is ideal for someone with experience coordinating patient appointments, medical procedures, referrals, and insurance-related scheduling activities in a busy healthcare environment. The Medical Scheduler serves as a key point of contact for patients, provider offices, and internal staff, helping ensure a seamless scheduling experience while maintaining exceptional customer service.

The ideal candidate is detail-oriented, comfortable working with technology, and able to manage a high volume of scheduling activity while maintaining accuracy and professionalism.

Compensation: $24$25 per hour

High school diploma or equivalent required; Associate degree preferred

Minimum of 2 years of medical scheduling, patient access, medical receptionist, healthcare customer service, or related experience required

Experience scheduling patient appointments, medical procedures, diagnostic testing, or specialty visits preferred

Familiarity with electronic medical records (EMR/EHR) and scheduling platforms required

Experience obtaining insurance authorizations, referrals, or Medicaid approvals preferred

Strong computer skills including Microsoft Office and web-based scheduling systems

Excellent communication and customer service skills

Strong organizational skills with the ability to multitask in a fast-paced environment

Ability to maintain confidentiality and professionalism at all times

Bilingual Spanish required

Schedule patient appointments, consultations, procedures, and follow-up visits

Coordinate appointment availability across multiple providers and schedules

Communicate appointment details, preparation instructions, and schedule updates to patients

Verify patient information and maintain accurate scheduling records

Assist with obtaining referrals, prior authorizations, and insurance approvals as needed

Coordinate with provider offices, healthcare facilities, and internal departments regarding scheduling needs

Manage appointment changes, cancellations, and rescheduling requests

Answer incoming calls and respond to scheduling inquiries professionally and efficiently

Maintain accurate documentation within scheduling and EMR systems

Monitor provider schedules and identify opportunities to improve scheduling efficiency

Assist patients with questions regarding appointments, referrals, and scheduling processes

Support office operations including documentation, scanning, faxing, and general administrative tasks

Help ensure a positive patient experience through excellent communication and follow-through

Strong attention to detail and accuracy

Ability to prioritize and manage multiple tasks simultaneously

Professional and friendly phone presence

Comfortable working with scheduling software and healthcare technology

Ability to remain calm and organized in a fast-paced environment

Team-oriented mindset with a strong commitment to patient service

$24$25 per hour based on experience

Health, dental, and vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Stable full-time schedule

Supportive team environment

Opportunities for growth and advancement

We are committed to creating an exceptional experience for both patients and employees by fostering a culture of professionalism, communication, teamwork, and respect.

Build strong relationships through outstanding service

Maintain a positive and collaborative work environment

Deliver accurate and timely support to patients and providers

Support employee growth and long-term success