Law Office Receptionist

Receptionist / Front Office Coordinator

Law Firm Bartow, FL (in-office)

Well-established Central Florida law firm practice handling family law, estate planning, and commercial litigation. Our front office is the first impression every client, attorney, and court contact has of the firm. We're looking for a dependable, warm, and detail-driven person to own that role.

Who you are

You're punctual and take pride in your work. You're people-oriented with a genuine ability to listen and put others at ease, whether you're speaking with a client facing a hard moment, a fellow professional, an attorney, or court and judicial staff. You present and speak professionally in person and on the phone, and you're comfortable adapting your communication to anyone, from someone with limited education to someone with an advanced degree.

What you'll do

Front office & client experience

Open and close the office each day; keep the front entrance, conference rooms, kitchen, and restrooms presentable and stocked

Answer and route incoming calls, address caller concerns, and take detailed messages, escalating to the right staff member when you can't resolve it directly

Calendaring & client communication

Prepare and send reminder letters and notices for upcoming proceedings

Verify that all events are docketed accurately across the Firm's calendar and the court's docket

Files & client intake

Open new client matters and set up files (digital and physical); run initial conflict checks; tab, index, and maintain new and existing files

Provide backup word processing and general file management as needed

Billing support

Process incoming payments, generate client statements and reminder notices, and make courteous follow-up calls on past-due accounts

Office operations

Order and inventory office supplies firm-wide (including attorney workstations) so nothing runs out

Support the attorneys on firm projects, including community and charitable events

Helpful experience (not required)
Prior law firm or professional office experience; familiarity with practice-management or billing software (we use Clio and PCLAW); comfort with email, calendars, and basic office tech.
Schedule: Full-time, on-site, MondayFriday.
Compensation: Commensurate with experience; + [benefits health, PTO, etc. after probationary period]
To apply: Send resume to [email] with "Receptionist" in the subject line.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.