Patient Service Specialist - Medical Front Office

  • Select Medical Expired
  • Dallas, Texas
  • Full Time

This job ad was removed 8 hours ago.

Job Description


Overview**

**Baylor Scott & White Institute for Rehabilitation**

**Dallas, TX (Day Neuro Hub)**

**Patient Service Specialist (PSS)**

**Hours: vary between Monday - Friday 8am - 5pm**

**Full Time**

**Sign on Bonus $2,000**

**Compensation depends upon candidates years of experience and internal equity.**

**This is an entry-level position.**

**Starting salary:** **$18 - $25 per hour** **based off experience**

**Benefits of becoming a Patient Service Specialist with us:**

Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage

+ Paid Time Off (PTO) and Extended Illness Days (EID)

+ A 401(k) retirement plan with company match

+ Short and Long Term Disability

+ Personal and Family Medical Leave

+ PSS Ladder Program

***Eligibility and effective dates vary**

**Responsibilities**

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

+ Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

+ Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

+ Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

+ Collects toward patient responsibility at each visit.

+ Scan and maintain medical documents.

+ Reconciles and posts charges daily and other reporting to ensure clean claim processing.

+ Responds to all request for information from patients, other department and physicians.

+ Maintains office, orders supplies and manages mail.

+ Willingness to adjust schedule to center needs.

+ Travels Attends all mandatory meetings and in-service education programs.

+ Travels to non-home location center or other site for coverage when necessary.

**Qualifications**

+ HS diploma or GED is required

**Preferred Experience**

+ Customer service experience

+ Knowledge of insurance verification

+ Healthcare, medical, or dental office administration

**Additional Data**

_Equal Opportunity Employer including Disabled/Veterans_

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**Job ID** _329710_

**Experience (Years)** _1_

**Category** _Administrative - Administrative Services_

**Street Address** _411 N Washington Ave, Suite 3900_

**Min** _USD $18.00/Hr._

**Max** _USD $25.00/Hr._
Overview**

**Baylor Scott & White Institute for Rehabilitation**

**Dallas, TX (Day Neuro Hub)**

**Patient Service Specialist (PSS)**

**Hours: vary between Monday - Friday 8am - 5pm**

**Full Time**

**Sign on Bonus $2,000**

**Compensation depends upon candidates years of experience and internal equity.**

**This is an entry-level position.**

**Starting salary:** **$18 - $25 per hour** **based off experience**

**Benefits of becoming a Patient Service Specialist with us:**

Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage

+ Paid Time Off (PTO) and Extended Illness Days (EID)

+ A 401(k) retirement plan with company match

+ Short and Long Term Disability

+ Personal and Family Medical Leave

+ PSS Ladder Program

***Eligibility and effective dates vary**

**Responsibilities**

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

+ Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

+ Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

+ Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

+ Collects toward patient responsibility at each visit.

+ Scan and maintain medical documents.

+ Reconciles and posts charges daily and other reporting to ensure clean claim processing.

+ Responds to all request for information from patients, other department and physicians.

+ Maintains office, orders supplies and manages mail.

+ Willingness to adjust schedule to center needs.

+ Travels Attends all mandatory meetings and in-service education programs.

+ Travels to non-home location center or other site for coverage when necessary.

**Qualifications**

+ HS diploma or GED is required

**Preferred Experience**

+ Customer service experience

+ Knowledge of insurance verification

+ Healthcare, medical, or dental office administration

**Additional Data**

_Equal Opportunity Employer including Disabled/Veterans_

Apply for this job (

Share this job

**Job ID** _329710_

**Experience (Years)** _1_

**Category** _Administrative - Administrative Services_

**Street Address** _411 N Washington Ave, Suite 3900_

**Min** _USD $18.00/Hr._

**Max** _USD $25.00/Hr._
Job ID: 479653379
Originally Posted on: 6/4/2025

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