Associate Patient Care Coordinator/Surgery Scheduler
- UnitedHealth Group
- Huntington Beach, California
- Full Time
Associate Patient Care Coordinator/Surgery Scheduler - Huntington Beach, CA
Requisition Number: 2285340
Job Category: Healthcare Delivery
Primary Location: Huntington Beach, CA, US
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Schedule: Monday to Friday, 8 AM-5 PM
Location: Onsite - 7677 Center Ave, STE 104 Huntington Beach, CA 92647
Primary Responsibilities:
Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each internal and external customer
Manages designated employed provider's surgery work lists
Schedules patient surgeries according to department policies
Coordinates and schedules pre-operative appointments with patients PCP office
Coordinates and schedules pre-operative appointments with surgeon's office, if needed
Complete patient surgery letter timely and mail out to patient
Ensures patients have approved authorizations prior to surgery date
Acts as a liaison between clinicians and hospitals/surgery centers as needed
Responsible for closing unused surgery schedules for assigned providers within 10 days of surgery date
Coordinates opening/closing schedules with the regional Provider Schedulers and Site Administrators
Always Adheres to Universal Precautions
Always adheres to safety policies and procedures
Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Performs additional duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
Beginner level of proficiency in Microsoft office applications (Word, Excel)
Beginner level of knowledge of medical terminology
Beginner level of proficiency handling multiple telephone calls
Beginner level of proficiency with telephone skills and etiquette
Beginner level of proficiency with verbal and written communication skills
Ability to type 25 wpm
Preferred Qualifications:
Bilingual - Spanish/English
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Additional Job Detail Information
Requisition Number
2285340
Business Segment
Optum
Employee Status
Regular
Job Level
Individual Contributor
Travel
No
Country: US
Overtime Status
Non-exempt
Schedule
Full-time
Shift
Day Job
Telecommuter Position
No
Requisition Number: 2285340
Job Category: Healthcare Delivery
Primary Location: Huntington Beach, CA, US
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Schedule: Monday to Friday, 8 AM-5 PM
Location: Onsite - 7677 Center Ave, STE 104 Huntington Beach, CA 92647
Primary Responsibilities:
Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern with each internal and external customer
Manages designated employed provider's surgery work lists
Schedules patient surgeries according to department policies
Coordinates and schedules pre-operative appointments with patients PCP office
Coordinates and schedules pre-operative appointments with surgeon's office, if needed
Complete patient surgery letter timely and mail out to patient
Ensures patients have approved authorizations prior to surgery date
Acts as a liaison between clinicians and hospitals/surgery centers as needed
Responsible for closing unused surgery schedules for assigned providers within 10 days of surgery date
Coordinates opening/closing schedules with the regional Provider Schedulers and Site Administrators
Always Adheres to Universal Precautions
Always adheres to safety policies and procedures
Uses, protects, and discloses HCP patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Performs additional duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
Beginner level of proficiency in Microsoft office applications (Word, Excel)
Beginner level of knowledge of medical terminology
Beginner level of proficiency handling multiple telephone calls
Beginner level of proficiency with telephone skills and etiquette
Beginner level of proficiency with verbal and written communication skills
Ability to type 25 wpm
Preferred Qualifications:
Bilingual - Spanish/English
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Additional Job Detail Information
Requisition Number
2285340
Business Segment
Optum
Employee Status
Regular
Job Level
Individual Contributor
Travel
No
Country: US
Overtime Status
Non-exempt
Schedule
Full-time
Shift
Day Job
Telecommuter Position
No
Job ID: 480274560
Originally Posted on: 6/7/2025
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