Medical Receptionist

Medical Receptionist Location: Helena, MT Job Type: Full-Time Pay: $17.50/hr Position Summary: We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our dermatology practice. The ideal candidate will be the first point of contact for patients and play a key role in ensuring a smooth and welcoming experience. This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a commitment to patient confidentiality and care. Key Responsibilities: Greet patients warmly and professionally upon arrival Answer and direct phone calls, schedule appointments, and manage the appointment calendar Verify patient information and insurance details Collect co-pays and process payments Maintain and update patient records in the electronic medical record (EMR) system Coordinate with clinical staff to ensure efficient patient flow Handle incoming and outgoing correspondence, including faxes and emails Maintain a clean and organized front desk and waiting area Follow HIPAA guidelines and maintain patient confidentiality at all times Qualifications: High school diploma or equivalent required; additional education or certification in medical administration is a plus Previous experience in a medical office setting preferred Proficiency with EMR systems and basic office software (e.g., Microsoft Office) Strong interpersonal and communication skills Ability to handle sensitive information with discretion Excellent organizational and multitasking abilities Professional appearance and demeanor Work Schedule: Monday through Friday, standard business hours. Occasional flexibility may be required. Benefits: Competitive compensation and benefits package available, including health insurance, paid time off, and opportunities for professional development.