Medical Receptionist

Company Description

At Quad City Physical Therapy & Spine, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.

Our therapy ethos centers on personalized care and education, driven by word-of-mouth referrals and family physicians rather than orthopedic affiliations. Specializing in vestibular dysfunction, TMJ/jaw pain, and SIJ dysfunction for an older demographic, our approach emphasizes individualized interventions for lasting wellness.

Job Description

The Medical Receptionist is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

Job Duties:

• Greet patients and provide outstanding customer service
• Answer phones
• Electronic scheduling
• Data entry
• Verify current personal and financial information
• Maintain patient charts and electronic medical records
• Verify insurance benefits
• Charge tickets
• Collect, post, and deposit patient payments
• Fax, file, and perform any other duties as assigned

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience
• Excellent telephone skills
• Proficient in Word and Excel
• Previous experience with medical software preferred
• Available and flexible with your hours
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

• Competitive compensation
• Multiple opportunities for professional development, specialization, and leadership
• Corporate discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive