Medical Receptionist / Clinical Secretary

Medical Receptionist / Clinical Secretary Location: New Haven, CT Employment Type: Full-Time Shift: 7.5-hour shifts scheduled between 7:00 AM - 6:00 PM (must be available during these hours) Experience Level: Intermediate Overview: Join a leading hospital organization in New Haven as a Medical Receptionist / Clinical Secretary, where you'll play a vital role in supporting clinical operations and ensuring smooth patient experiences. This is an excellent opportunity for someone with strong Epic experience and a background in medical reception or patient registration. Key Responsibilities: Answer and triage incoming phone calls with professionalism and accuracy Perform data entry and patient lookups in Epic Manage incoming faxes and route appropriately Take detailed medical notes and assist with documentation Register patients and schedule appointments Handle and maintain medical records in compliance with hospital standards Communicate effectively with patients, providers, and staff Required Skills: Proficiency in Epic EMR system Patient registration and scheduling experience Strong understanding of medical terminology Experience with triage and medical record handling Excellent communication and organizational skills Preferred Qualifications: Prior experience in a hospital or large healthcare setting Ability to multitask in a fast-paced environment Familiarity with HIPAA regulations and patient confidentiality