Patient Account Representative

Growing Team!!Join Our TeamAre you passionate about supporting mental and behavioral health services while advancing your career in medical billing? As we continue to expand our services in 2026, Lenape Valley Foundation (LVF), a leading nonprofit organization dedicated to improving mental health and wellness across Bucks County, is seeking an experienced Patient Accounts Representative to join our growing team. This is your opportunity to contribute to a mission-driven organization that impacts thousands of lives every day. At LVF, youre not just part of a teamyoure part of a community committed to compassion, excellence, and growth. This position is onsite for first 90 days for training and integration with a potential for a hybrid schedule once training is complete. What We OfferNEW!! DailyPay- gives you the flexibility to access your earnings immediately- on your own schedule!Paid training and supervision403(b) Retirement PlanFULL TIME Benefits Package Includes:Generous PTO Policy15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference DaysMedical, Dental, and Vision InsuranceCredit available for medical opt-outFlexible Spending Account (FSA)Long-Term Disability and Basic Life InsuranceEmployee Assistance Program (EAP)Continuing Education Assistance ProgramAccess to student loan management and repayment support What You BringHigh School Diploma or equivalentONE year of experience in insurance verification and eligibility reviewPatient financial communication and customer serviceTeam-based collaboration in a business office environmentExperience with Medicaid, Medicare, and commercial insuranceFamiliarity with Electronic Health Records (EHR) and practice management systemsAbility to meet the physical requirements of the role, with or without accommodation Your RolePerform insurance verification and eligibility checksDevelop a working knowledge of LVF payer contracts and billing workflowsProvide support and training to registration, check-in, and other patient accounts staff.Populate and maintain accurate client insurance information into the Electronic Health RecordRespond to patient billing inquiries with professionalism and empathy Contribute to efficient revenue cycle management and compliance standardsCarry out additional tasks and responsibilities as directed by the supervisor About Lenape Valley FoundationSince 1958, Lenape Valley Foundation (LVF) has been a trusted non-profit provider of essential human services in Bucks and Montgomery Counties. Our mission is to partner with individuals facing mental health, substance use, or developmental challenges as they pursue personal goals and improved quality of life. With over 30 programs and a commitment to evidence-based care, LVF continues to evolve to meet community needs.Our Commitment To Diversity and InclusionLVF is an Equal Opportunity Employer. We are committed to fostering a workplace that respects and celebrates diversity. We welcome applicants of all backgrounds and ensure a discrimination and harassment free environment where everyone is treated with dignity.