Specialist-Registration I

Job Description

Overview

Position Overview

Schedule:

Monday-Friday, 8:00am-4:30pm

Flexibility is required to remain later if patients are still in the office.

Location:

West Hospital - Professional Center

Primary Responsibilities

• Patient checkout support across all service lines
• Reviewing and completing Pool messages
• Chart preparation and preregistration
• Processing and reviewing EMG reports
• Copay collection and posting
• Facilitating patient flow from point of entry to destination in a timely, accurate, and professional manner
• Obtaining and entering accurate demographic, insurance, and financial information to support maximum reimbursement and clinical outcomes
• Scheduling appointments and interviewing patients to obtain appropriate medical information
• Explaining department and hospital charges, policies, and procedures
• Answering incoming calls and directing patients and visitors appropriately
• Collaborating closely with multiple service lines to support clinic operations

This is a closeknit team environment and requires strong teamwork and communication skills.

Success Looks Like

• First 3 Months:

• Comfortable completing basic checkout tasks

• Familiar with service line nuances and workflows

• By 6 Months:

• Confident completing all additional assigned duties

• Established strong workflow and collaboration with teammates

Skills for Success

• Ability to multitask in a fastpaced clinical environment

• Strong interpersonal and teamwork skills

• Experience or willingness to learn the following systems:

• Cerner

• RightFax

• QMedet

• IDX

• Strong attention to detail and ability to retain information

Qualifications

• High School Diploma or GED required

• Relevant experience in a healthcare setting preferred

• Ability to learn and retain medical coding

• ICD10 and CPT coding knowledge preferred

• Ability to interpret insurance information

• Knowledge of clinical practices and medical terminology preferred

• Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)