Receptionist Jobs in Wilmington, NC
In the medical administration industry, a Receptionist plays a vital role in providing administrative support, ensuring efficient operation within the medical facility. They perform various tasks such as scheduling patient appointments, managing patient records, handling incoming calls, and greeting patients as they arrive. Receptionists also handle billing, answer patient inquiries, and work closely with healthcare professionals to ensure that the office runs smoothly.
Important skills for a Medical Receptionist include excellent communication and organizational abilities, familiarity with medical terminologies, a friendly demeanor, and proficiency in using computer systems. A high school diploma is typically required, but certification in medical administration, such as a Certified Medical Administrative Assistant (CMAA) or a Certified Medical Receptionist (CMR) certification, can enhance job prospects. Before becoming a Receptionist, an individual might have roles such as an Administrative Assistant, Customer Service Representative, or Office Clerk.
Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA....
The Patient Care Specialist provides effective customer service by using in-depth knowledge of front office processes to include patient registration and insurance practices, as well as effective communication...
- Carolina Beach, NC (16 miles from Wilmington, NC)
- 6 days ago
- Carolina Beach, NC (16 miles from Wilmington, NC)
- 6 days ago
Maintains an orderly and organized front office workspace. Other duties as assigned....
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Receptionist Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Receptionist Jobs in Wilmington, NC
Required or preferred licenses and certifications for Receptionist positions.
Highest Education Level
Receptionists in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Receptionist position
- Collaboration
- Regulations
- Practice Management
- Patient Billing
- Health Information Management
- Patient Access
- Collect Copays
- Patient Registration
- Clerical Support
- Insurance Authorization
- Payment Posting
- Front Office
- Cash Reconciliations
- Ged
- Insurance Verification
- Switchboard Operation
- Patient Scheduling
- Revenue Cycle
- Insurance Billing
- Scheduling Appointments
- Insurance Claims
- Medical Records
- Prior Authorization
- Outpatient
- Electronic Health Record
- Faxing
- Medical Terminology
- Reception
- Patient Care
- Epic
- HIPAA
- Electronic Medical Records
- Nursing
- Billing
- Inbound/Outbound Calling
- Referrals
- Scanning
- Health Care
- Reimbursement
- General Office Duties
- Collections
- Telephone Skills
- High School Diploma
- Typing
- Friendliness
- Documentation
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Receptionist Related Career Advice Articles
Where Can I Work as a Medical Administrative Specialist?
Interested in medical office administration jobs? Explore the different places you can work as a medical administrative specialist.
Read article »